FAQs

Is there a long-term lease?

No, the rental agreement is month-to-month. If you choose to pay ahead for a 6 month rental, you will receive a 5% discount.

When is my rental fee due?

The day of the month that your lease begins is the day that your rental fee is due each month. (Example: If your lease begins on January 17, your rental fee is due on the 17th of each month.) If full rent is not paid within three (3) days of rent being due, a late fee of $20.00 or 20 percent of the rental amount (whichever is greater) will be due.

What forms of payment do you accept?

We accept all major credit cards, cash and checks. You may mail your payment, deliver it in person, or use the drop box at the facility.

What may I store?

Flammable, explosive, or illicit materials are not allowed. Occupying the unit as living quarters is prohibited by law and is cause for immediate eviction. Storage of live animals is not allowed.

Do I need to provide my own lock?

Yes, you must provide your own lock.

Does the facility assume any liability for the goods I store?

No, we recommend contacting your insurance agency. Adding stored goods to an existing policy is usually inexpensive.

May I allow friends or relatives to access my unit?

You may allow anyone you choose to have access by accompanying them on the premises or noting their name on your rental agreement. We request you do not give your access code to anyone not on your rental agreement.

Can I share access to the space with my family and coworkers?

Yes, you decide who may have access to your storage unit. The manager should be aware of anyone who has permission to use your gate code.

Can I get a refund?

It is a policy that our self-storage facility does not prorate rental payments for any partial months.

What are the office hours?

Open 7 days a week by appointment.

What happens if I lose the key to my storage unit?

You hold the only key to your storage unit. However, if you should misplace it, we have procedures in place to help you access your storage unit.